Returns and refunds
I pride myself on providing the best quality products and customer service possible. However, if for any reason you are unsatisfied with a product or you've changed your mind, please get in touch with me to discuss what to do next: firstname.lastname@example.org
Unless a product is faulty, I will require any unwanted items to be returned to me. I will provide a return address at request. Please note that in such circumstances I do not offer refunds on the cost of postage and packaging, and a refund will be issued immediately upon receipt of the item in resaleable condition. Please do not attempt to return an item without contacting me first.
If you have any other queries just let me know.